FAQ's
Got Questions? We’ve Got Answers.
How often should I get my tankless water heater serviced?
1-2 years. Typically, water quality is a big reason why. If you have cleaner water or filter on your home, then it would need it every 2 years.
What causes low water pressure?
Low water pressure to blame when in actuality you have low water volume. Volume issues usually occur when a valve is not fully open or there is some obstruction in the line, The obstruction could be in the pipes, valves, cartridges or aerators.
How do I turn off my water if my faucet breaks?
In the cabinet under the sink you should see 2 oblong (usually chrome) handles, turn both valves clockwise until they stop. Some valves are only a 1/4 turn to shut off and some you have to turn multiple times until they close.
Why do my drains smell horrible and how do I prevent this?
Drains collect all the worst stuff from your day and put it in your pipes, a lot of that stuff sticks to the pipes and mixes with soap scum which then decays and starts to smell. You can pour bleach down your drain to immediately kill the bacteria and smells that have built up on the surface, but the best way to prevent the smells from accumulating is to use an enzyme in your drains regularly. The enzymes are a living organism that eat all organic material, with regular dosing of enzymes drains should remain free of all smells and most blockages.
How do I know when I need professional drain cleaning?
You may need professional drain cleaning if water drains slowly, toilets gurgle, sinks smell bad, or clogs keep coming back. Store-bought drain cleaners often only give temporary relief, while professional cleaning removes buildup deeper in the line.
Do you handle water heater installation and repair?
Yes. Nelson Plumbing installs and repairs water heaters for Fresno homeowners. Whether your unit is leaking, not producing enough hot water, making noise, or ready for replacement, we can inspect the system and recommend the right solution.
When should I replace my water heater?
Most water heaters last around 8 to 12 years, depending on usage, maintenance, and water quality. If your unit leaks, runs out of hot water quickly, or needs frequent repairs, replacement may be more cost-effective than another repair.
Can you repair leaking faucets?
Yes. We repair leaking faucets, dripping handles, loose fixtures, and worn internal parts. A small faucet leak can waste water and raise utility bills, so fixing it early helps prevent bigger plumbing problems later.
Do you install new faucets?
Yes. We install kitchen, bathroom, laundry, and utility faucets. Whether you are replacing an old fixture or upgrading during a remodel, we make sure the faucet is properly fitted, sealed, and working correctly.
What are the signs of a bad plumbing valve?
Common signs include leaking around the valve, difficulty turning it, poor water flow, corrosion, or a valve that no longer shuts water off completely. A faulty valve should be repaired or replaced before an emergency happens.
Why is my water pressure low?
Low water pressure can come from clogged pipes, old plumbing, partially closed valves, mineral buildup, fixture problems, or issues with the main supply line. Nelson Plumbing can inspect the system and identify the real cause.
Do you install water filtration systems?
Yes. We install and repair water filter systems for homes in Fresno, California. A quality water filter can help reduce sediment, odors, chlorine taste, and other unwanted particles from your home’s water supply.
What is the benefit of a water softener?
A water softener helps reduce hard minerals that can leave spots on dishes, buildup on fixtures, dry skin, and scale inside pipes or appliances. It can also help extend the life of water heaters, faucets, and plumbing fixtures.
How do I know if I need a sewer inspection?
You may need a sewer inspection if you notice frequent drain backups, sewage odors, soggy spots in the yard, slow drains throughout the house, or gurgling toilets. A camera inspection helps locate problems without unnecessary digging.
What can a sewer camera inspection find?
A sewer camera inspection can reveal blockages, root intrusion, cracked pipes, collapsed lines, grease buildup, offset joints, and other hidden sewer issues. It gives a clear view of the problem before repair work begins.
When does a home need repiping?
A home may need repiping if it has frequent leaks, rusty water, poor water pressure, outdated pipes, or repeated plumbing repairs. Older homes in Fresno may also need updated piping for better reliability and long-term performance.
Is repiping the whole house worth it?
Whole home repiping can be worth it when old plumbing causes constant repairs, leaks, water discoloration, or pressure issues. It gives the home a stronger plumbing system and can help prevent expensive water damage in the future.
Do you provide plumbing for remodel projects?
Yes. Nelson Plumbing handles remodel plumbing for kitchens, bathrooms, laundry rooms, and other home upgrades. We can relocate lines, install fixtures, update valves, and make sure the plumbing supports the new layout properly.
Why should I choose Nelson Plumbing?
Nelson Plumbing brings 30 years of plumbing experience to homes throughout Fresno, California. We focus on honest service, dependable workmanship, and practical solutions for everything from simple repairs to larger plumbing projects.
